Telephone technicians play a crucial role in the proper repair or installation of your new business phone system. There are many technicians available for the task. However, there are fewer that truly meet the criteria for excellence that today’s integrated phone systems demand. The test of a good phone technician is not just expertise and experience, but also respect for the customer and good interpersonal skills. (more…)
Posts Tagged ‘Samsung Office Serv’
Picking a Telephone Technician
Wednesday, November 4th, 2009The Essential Guide to SIP Trunking- Part 1
Friday, October 23rd, 2009A SIP (Session Initiation Protocol) trunk is a service that allows businesses with an installed PBX to use real-time communications including VoIP. By connecting a SIP trunk to an internal traditional PSTN (public switched telephone network) phone system, companies can communicate over IP outside the enterprise. In addition, companies can replace traditional fixed PSTN lines with an IP phone system connected externally through an SIP-trunking service, thereby creating a single conduit for multimedia components including voice, video and data. (more…)
SAMSUNG AND VOXITAS BRING SIP TRUNKING TO OFFICESERV 7000 SERIES
Tuesday, September 8th, 2009Richardson, TX and St. Louis, MO – Samsung Business Communication Systems (BCS) and Voxitas announced a joint marketing agreement that combines the Samsung OfficeServ 7000 Series of converged telecommunications platforms with Voxitas SIP trunking services to provide small and medium-sized businesses (SMBs) with cost-effective, Internet-based, telephony solutions. (more…)
Introducing MOBEX, OfficeServ Connect and Hot Desking
Tuesday, September 1st, 2009Samsung does it again with the introduction of some additional features necessary in today’s mobile office keeping employees reachable and accessible. Mobile Extension, Cell Phone Connect and Hot Desking are (more…)
PBX Tips and Tricks to Optimize your Business Phone System- Part 1
Friday, August 21st, 2009For those of us around in the mid-1970′s, the idea of a telephone switchboard may be forever tainted by the Saturday Night Live skit where Lily Tomlin, as a switchboard operator, randomly disconnects calls and infamously declares, “We don’t care, we don’t have to…we’re the phone company.” (more…)
Samsung IP-UMS Release Announced
Monday, August 3rd, 2009The 2009 calendar year has had a lack of announcements for new technology. There have been instead, announcement after announcement of lay offs, cut backs and plant closings. Not the case with Samsung (more…)