Posts Tagged ‘mitel’
Tuesday, August 10th, 2010
Looking to invest in a new telephone system for your business? Listed below are the important questions to consider and answer, prior to contacting a telephone vendor such as Comtex Inc. Knowing these answers will expedite your initial inquiry and assist your vendor in proposing the right system for your business.
- How many telephone lines will you have going into the system?
- What type of phone lines do you have? SIP, copper, PRI circuit?
- How many physical telephone extensions will you need?
- Do you need any analog ports for a cordless phone or modem?
- Do you want an Auto Attendant?
- Do you want voice mail?
- How many voice mail ports will you need? (This is the number of simultaneous calls the voice mail must be capable of handling at one time).
- How many total minutes of storage in the voice mail system will you need?
- Do you want to page an overhead speaker through your telephone?
- Do you want an information on hold unit?
- Do you want a door phone to connect to the system?
- List any future growth requirements you foresee and any features that you know your business requires.
- Do you need mobility solutions? Twinning or Connect?
- Do you have remote workers?
- Do you have multiple offices?
For more information, go to our website at www.comtex-nj.com or click on the following links: Samsung OS7030, Samsung OS 7100, Samsung OS7200-S, Samsung OS7200, Samsung OS7400, Mitel systems.
Tags: business phone system, IP surveillance, IP telephony, mitel, Mobex, New Jersey, New York, NY, phone system, samsung, Samsung 7030, Samsung OS7100, Samsung OS7200, Samsung SMT-i5230, Samsung SMT-i5243, Samsung SMTi-5210, Samsung telephone system, telephone system
Posted in Business Telephone Systems News, VoIP Technology News | No Comments »
Friday, July 16th, 2010
For over 50 years, Comtex continues to be a leader in the design, installation and service of Samsung & Mitel Digital and VoIP business telephone systems and video surveillance systems. While our client base includes national and Fortune 500 companies, our local customer base is in the New York/New Jersey bi-state area. It is essential to work with a vendor who has evidenced its business longevity in the industry.
Our operations are located in the 40,000 sq. ft. Comtex Complex in East Rutherford, New Jersey. We offer a free on-site evaluation and a one year guarantee on all systems.
Our company values are evidenced by our extensive and long standing client base who will attest to the exceptionally reliable services we provide during and after the initial installation. When you choose Comtex as your vendor, you are acquiring 51 years of technical expertise and our strong dedication to customer support and service.
Over half of our staff has been employed by the company for over 15 years. We promise you highly trained and factory certified technicians, excellent customer support and satisfaction, and 24 hour, seven days a week emergency service. With our vast equipment inventory warehoused on site at the Comtex Complex, we always have the replacement spare parts available to get your system up and running that same day. Unlike other dealers, we will always support and service any system we sell or agree to service, even if the equipment is discontinued or if the manufacturer goes out of business.
Our goal is to empower you with powerful tools and resources to increase the manageability and profitability of your company. We believe in high quality products and competitive pricing. We install the very latest in system technology and are constantly reviewing and researching new products to make sure that Comtex stays at the forefront of the cutting edge of product technology.
For more information on VoIP, and VoIP Samsung phone system and Mitel VoIP phone systems, please click the links or simply visit us at www.comtex-nj.com .
Tags: business phone system, IP telephony, mitel, New Jersey, New York, NJ, NY, Samsung 7030, Samsung OS7100, Samsung OS7200, Samsung OS7400, Samsung SMT-i5230, Samsung telephone system, telephone system, VoIP PBX, VoIP phone system, VoIP telephone system
Posted in Business Telephone Systems News, CCTV, Video Surveillance News | No Comments »
Thursday, February 25th, 2010
Mitel honored by Customer Interactions Solutions Magazine for fourth year in a row
OTTAWA, Ontario – Jan. 29, 2010 – Mitel®, trusted provider of unified communications software solutions announced today that Mitel Contact Center Solutions has received a 2009 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine. This is the fourth year in a row that Mitel has received this award. (more…)
Tags: business phone system, IP telephony, mitel, New Jersey, New York, NJ, NY, phone system, telephone system, VoIP PBX, VoIP phone system, VoIP telephone system
Posted in Business Telephone Systems News | No Comments »
Thursday, December 24th, 2009
You must have heard about VoIP and VoIP gateways. But do you know what these technologies actually are all about?
To understand what a VoIP gateway is, you first need to understand what VoIP technology is all about. VoIP is the term used for Voice over Internet Protocol . It refers to the technology which facilitates transmission of voice traffic over internet networks. Internet protocol was originally developed for sharing data. After its immense success, the technology was adapted for sharing voice networking.
More and more business organizations have started to use VoIP instead of the traditional PSTN for communicating because it is cheaper and more useful than the other mediums of voice communications. Some of the benefits of using VoIP technology and VoIP phones include:
VoIP facilitates to transmit more than one phone call on a single broadband phone line. Therefore, more telephone lines can be installed by the business at a lower cost.
Like business phone systems, VoIP phones too, have many advanced features such as call forwarding, caller ID, call waiting etc. For these features, the businesses do not have to pay any extra charges.
VoIP offers unified and secured communications, which can be integrated with other internet based services such as video conferencing, web conferencing etc for enhancing the business communication.
Now let us discuss what is a VoIP gateway. Gateways are devices which convert telephony traffic into internet protocol so that data can be transferred over a network. These are generally used in the following two ways:
1- For converting PSTN to VoIP. A VoIP gateway facilitates receiving and placing VoIP calls on a regular telephone network. With the VoIP technology, businesses can make larger volumes of calls at much lower prices.
2- To connect traditional PBX and other business phone systems to an IP network. A VoIP gateway allows making a call using VoIP technology instead of a regular telephone line. Business can either buy these services from a reputed and reliable VoIP service provider or can route the calls through the internet to reduce the call charges.
VoIP gateways are available in the form of external units and PCI cards. However, most of the business organizations prefer using the external units as their VoIP devices. Every VoIP gateway has a connector for getting connected to the IP network and one or more number of ports for connecting the phones lines to it.
V. Kushwaha
For more information, pleae visit www.comtex-nj.com
Tags: business phone system, ip pbx, ip system, IP telephony, mitel, New Jersey, New York, NJ, NY, phone system, samsung, Samsung Office Serv, Samsung OS7100, Samsung OS7200, Samsung OS7400, SIP trunking, SIP Trunks, video surveillance, voip, VoIP PBX, VoIP phone system, VoIP telephone system
Posted in Business Telephone Systems News, VoIP Technology News | No Comments »
Friday, December 4th, 2009
Benefits
- A SIP-trunking service benefits companies by:
- Eliminating the need to invest in costly (and less capable) TDM-gateway equipment infrastructure or desktop equipment.
- Nullifying the need to purchase equipment, such as managed-media gateway devices, to interface between IP voice and the PSTN. (more…)
Tags: business phone system, ip pbx, ip system, IP telephony, mitel, New York, NJ, NY, phone system, samsung, Samsung OS7100, Samsung OS7200, Samsung OS7400, SIP trunking, SIP Trunks, telephone system, voip, VoIP PBX, VoIP phone system, VoIP telephone system
Posted in Business Telephone Systems News, VoIP Technology News | No Comments »
Wednesday, November 4th, 2009
Telephone technicians play a crucial role in the proper repair or installation of your new business phone system. There are many technicians available for the task. However, there are fewer that truly meet the criteria for excellence that today’s integrated phone systems demand. The test of a good phone technician is not just expertise and experience, but also respect for the customer and good interpersonal skills. (more…)
Tags: business phone system, ip pbx, IP telephony, mitel, Mobex, New Jersey, New York, NJ, NY, phone system, samsung, Samsung IP-UMS, Samsung Office Serv, Samsung OS7100, Samsung OS7200, Samsung Prostar, telephone system, VoIP PBX, VoIP phone system
Posted in Business Telephone Systems News | No Comments »
Friday, October 23rd, 2009
A SIP (Session Initiation Protocol) trunk is a service that allows businesses with an installed PBX to use real-time communications including VoIP. By connecting a SIP trunk to an internal traditional PSTN (public switched telephone network) phone system, companies can communicate over IP outside the enterprise. In addition, companies can replace traditional fixed PSTN lines with an IP phone system connected externally through an SIP-trunking service, thereby creating a single conduit for multimedia components including voice, video and data. (more…)
Tags: business phone system, ip pbx, IP telephony, mitel, New Jersey, New York, NJ, NY, phone system, samsung, Samsung Office Serv, Samsung OS7100, Samsung OS7200, Samsung OS7400, voip, VoIP PBX, VoIP phone system, VoIP telephone system
Posted in Business Telephone Systems News, VoIP Technology News | No Comments »
Monday, September 14th, 2009
It’s not a surprise that Voice-over-Internet-Protocol (VoIP) has become a great asset to many people around the world. (more…)
Tags: business phone system, ip pbx, ip system, IP telephony, mitel, phone system, samsung, Samsung OS7100, Samsung OS7200, Samsung OS7400, telephone system, voip, VoIP PBX, VoIP phone system, VoIP telephone system
Posted in Business Telephone Systems News, VoIP Technology News | No Comments »
Friday, September 11th, 2009
E911 (enhanced 911) is a technology that’s designed to give ordinary landline telephones the ability to transmit critical location data quickly and transparently, as well as to provide accurate emergency-calling capabilities to nontraditional-telephony devices such as mobile and VoIP phones. (more…)
Tags: business phone system, ip pbx, ip system, IP telephony, mitel, phone system, samsung, Samsung OS7100, Samsung telephone system, telephone system, voip, VoIP PBX, VoIP phone system, VoIP telephone system
Posted in Business Telephone Systems News, VoIP Technology News | No Comments »
Friday, August 21st, 2009
For those of us around in the mid-1970′s, the idea of a telephone switchboard may be forever tainted by the Saturday Night Live skit where Lily Tomlin, as a switchboard operator, randomly disconnects calls and infamously declares, “We don’t care, we don’t have to…we’re the phone company.” (more…)
Tags: business phone system, call accounting, IP surveillance, ip system, IP telephony, mitel, Mobex, phone system, samsung, Samsung IP-UMS, Samsung Office Serv, telephone system, voip, VoIP PBX, VoIP phone system, VoIP telephone system
Posted in Business Telephone Systems News, VoIP Technology News | No Comments »